Safety Policy

Age Restrictions and Safety

Runn is strictly for users aged 18 and above. We take this requirement seriously and implement several measures to maintain a safe environment:

• Age verification during registration
• Immediate account suspension if underage use is detected
• Regular profile reviews to ensure compliance

Reporting Inappropriate Behavior

Users can report concerns through multiple channels:

• In-app reporting: Use the "Report" button on profiles or in chats to flag inappropriate content or behavior
• Email support: Contact us directly at gianmarco@ondadev.com
• Block feature: Instantly block and stop communication with any user

Safety Features

We implement several safety features to protect our users:

• Profile verification system
• Public meeting point suggestions for initial runs
• Emergency contact information storage
• Real-time location sharing options during runs (optional)
• Two-way rating system after runs

Our Commitment to Safety

At Runn, user safety is our top priority. We maintain this commitment through:

• Regular safety feature updates and improvements
• Swift response to all safety-related reports
• Cooperation with relevant authorities when necessary
• Regular community guidelines updates
• Continuous monitoring for suspicious activity

Safety Guidelines for Runners

We recommend following these safety practices:

• Always meet in public, well-lit locations
• Share your running plans with friends or family
• Keep emergency contacts updated in your profile
• Trust your instincts - if something feels off, cancel the run
• Use the in-app safety features during runs
• Report any concerning behavior immediately

Contact Information

For any safety-related concerns or questions, please contact us:
Email: gianmarco@ondadev.com
Response Time: Within 24 hours